Critical skills

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The customer service industry requires employees to have a number of soft or interpersonal skills. Whether you interact with customers in person, on the phone, or via email, it’s important that you be able to relate to others on a human level. Developing these skills can make your organisation be the preferred company, while your employees will be confident in dealing with your clients.

We have these courses tailored for each clients’ needs, please contact us to find out more on how we can assist your employees. We offer in house and public sessions.


Tel: 012 568 1021/071 422 8892

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